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FAQ

Product

What are the ingredients?

Original: whole wheat flour, organic date powder, baking powder, barley fiber and protein powder, apple powder, zucchini powder, vanilla powder, sea salt, potato starch, organic cassava flour, diastatic malt powder

Apple Cinnamon: whole wheat flour, organic date powder, sweet potato powder, barley fiber and protein powder, baking powder, apple powder, sea salt, potato starch, cinnamon, organic cassava flour, diastatic malt powder

Banana Chocolate Chip: whole wheat flour, organic date powder, chocolate chips (unsweetened chocolate, erythritol, cocoa butter, stevia extract, sunflower lecithin), banana powder, baking powder, barley fiber and protein powder, apple powder, cauliflower powder, sea salt, potato starch, organic cassava flour, diastatic malt powder.

Chocolate: whole wheat flour, organic date powder, barley fiber and protein powder, baking powder, organic cocoa powder, organic cacao powder, beetroot powder, sea salt, organic reishi mushroom powder, vanilla powder, potato starch, organic cassava flour, diastatic malt powder, baking soda.

Gluten-Free Original: brown rice flour, sweet rice flour, organic date powder, potato starch, tapioca starch, baking powder, zucchini powder, brown rice syrup powder, sea salt.

Do you have any cooking tips for Otherworld pancakes?

We've got you covered. Otherworld™ pancake mixes just need water. Don't over-mix your batter...a few lumps are a-okay! The best pan to cook otherworld pancakes is a non-stick pan or a griddle. The proper cookware will help make your pancakes easy to flip and cook evenly on both sides. We recommend cooking your pancakes at 350 degrees (medium heat) and for at least three minutes on each side. Remember to let your pan heat up before adding the batter to the pan and to let your pancakes cool before eating. On vacation without a measuring cup? No problem. Otherworld pancakes are made with equal parts mix and water.

Do you have any cooking tips for Otherworld waffles?

There are a variety of waffle makers on the market, but our favorites are the Dash Mini Waffle Maker and the Dash Multi Mini Waffles Maker. Otherworld™ waffles are the perfect combination of crispy on the outside and fluffy on the inside.

What about gluten-free?

We have one gluten-free flavor currently available for sale! Our Gluten-Free mix can be purchased HERE.

What should I use as a healthy topping for my pancakes & waffles?

Check out some tasty and healthy topping suggestions on our recipe pages here.

Are you sure these are good for me?

No, it's not too good to be true. Our light and fluffy pancakes and waffles are stacked with fruits, vegetables, superfoods and whole grains! Every container has at least ten full servings of fruits and veggies! All of our mixes have no artificial ingredients, no added sugar, no nuts, no dairy, no soy, no GMO's. Click here to learn more about our superfood ingredients.

Are Otherworld products keto?

While not a standard keto product, Otherworld products can fit into a Keto diet if planned strategically. A standard keto diet allows for 5-10% of daily calories to come from carbohydrates. The net carbohydrates of our Original recipe are 18 grams (22 total carbs - 4 grams of fiber) which is 72 calories. One serving (two pancakes) of 18 grams of net carbs would be 4% of a 1,800 calorie diet or 3.6% of a 2,000 calorie diet. Meaning one serving of otherworld pancakes would fit and still leave you some wiggle room! Top with some grass fed butter, nuts and enjoy with your favorite keto friendly syrup!

Are Otherworld products diabetic friendly?

Yes! Our products are made with whole grains, which have shown to be beneficial for those living with diabetes. Compared to refined grains, whole grains naturally provide more protein and fiber. These essential nutrients help slow the absorption of food, preventing blood sugar spikes. For those that count carbs, our mixes contain only 16-18 net grams of carbs per serving and contain no added sugar! 

Shipping

How do I track my order?

All tracking information is sent via email when your package has shipped. If you are unable to find your tracking email, please contact us at hello@eatotherworld.com

How long will my order take to ship?

Please note that we are currently only shipping within the U.S. The average ground shipping time is 3-5 business days. Express shipping will ship in 1-2 business days. All orders over $35 will receive free shipping!

What does it mean to make my shipping carbon neutral?

We've partnered with Cloverly to provide the option of carbon-neutral shipping for all shipments. Based on your package's weight, origin and destination, Cloverly calculates the carbon emissions generated from each shipment at checkout and then purchases an offset instrument to reduce, avoid or sequester the same amount of carbon elsewhere in the environment. All Cloverly offsets are verified by third parties, such as Gold Standard, the Verified Carbon Standard (VCS) and the American Carbon Registry (ACR).

What is a carbon offset?

A carbon offset is an instrument representing the reduction, avoidance, or sequestration of 1 metric ton (2,205 pounds) of carbon emissions. It's called an offset because it's used to compensate for an equal amount of carbon emissions elsewhere. Carbon offset projects are verified by third parties to make sure that they indeed reduce, avoid, or sequester the amount of carbon that they claim. Click here for a current list of the offset and Renewable Energy Credit projects in Cloverly's portfolio and an interactive map showing their locations.

Returns

Can I return or exchange my order?

We offer a 100% happiness guarantee! If you don't love your pancakes and waffles within 30 days, please email hello@eatotherworld.com and we'll make it right.

VIP Subscribers

How do I sign up to be a VIP subscriber?

You may sign up to be a subscriber upon checkout. Please contact hello@eatotherworld.com with any additional questions about becoming a VIP subscriber. You may cancel or change your subscription at anytime by logging into your account at www.otherworldfoods.com.

What does it mean to be a VIP subscriber?

Our pancake and waffle super fans, otherwise known as VIP subscribers, receive discounted shipments of their choice on a 30, 60 or 90 day recurring basis. As a VIP, you can change or cancel your recurring order at anytime. VIP subscribers also receive exclusive access and discounts on limited edition launches, secret recipes and much more.